Support

Quizmaster Bob player app

Need help joining a live quiz or using the player app?

Contact us

Send a message and we will reply by email. Please include the venue and the join code if a quiz would not start.

Joining a quiz

  1. Ask the venue host for the 4-digit code on their screen.
  2. Open the player app and enter the code.
  3. Register your team name and an optional selfie, then play along.

The host runs the quiz from the Quizmaster Bob website. Players do not need a host account.

Frequently asked questions

The code is rejected

The quiz may not have started, or it may already have ended. Check the code with the host.

The app will not connect

Check Wi-Fi or mobile data. Some venue networks block new devices. Try cellular data if you can.

Camera or photos

Team selfies need camera or photo access. On iPhone, open Settings and allow access for Quizmaster Bob.

Host billing

Hosts manage quizzes and billing on the Quizmaster Bob website after they sign in. The player app does not take payment.

Privacy

How game data is handled is in the privacy policy.